Privacy Policy for ADDA Furniture

Effective Date: 1.11.2024

This Privacy Policy explains how ADDA Furniture (“we,” “our,” or “us”) collects, uses, and protects your information when you use our website or purchase products from us. We are committed to ensuring your privacy and protecting your personal data in compliance with data protection laws.

1. Company Information

ADDA Furniture
Address: Annex At Carols Hall, North End Road, Yatton, Bristol, England, BS49 4AR
Contact Number: +44 7788 714 628
Email: info@addafurniture.co.uk

2. Data We Collect

We collect personal data to provide a better shopping experience and fulfil our contractual obligations to you. The types of data we may collect include:

  • Contact Information: Name, address, email address, and phone number.
  • Payment Information: Payment details such as credit or debit card information, processed securely through our payment processors.
  • Website Usage Information: Data on how you navigate and use our website (e.g., pages visited, time spent, IP address).
  • Customer Service Information: Any information you provide to us through customer service requests, queries, or communications.

3. How We Use Your Data

We use your personal data for the following purposes:

  • Order Processing: To fulfil orders, process payments, and deliver products.
  • Customer Support: To provide assistance with orders and address any inquiries.
  • Marketing: To send updates, promotional offers, and information related to ADDA Furniture LTD. (You can unsubscribe at any time.)
  • Website Improvement: To analyse website usage and improve the user experience.

4. Data Sharing

We do not sell or rent your data to third parties. We may share your data with trusted service providers, such as payment processors, delivery companies, and IT service providers, solely for the purpose of processing your order and delivering services. These third parties are obligated to handle your data securely and only use it for the specified purposes.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Payment details are encrypted and processed through secure channels.

6. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy or comply with legal obligations. Once your data is no longer required, it is securely deleted.

7. Your Rights

Under data protection laws, you have rights regarding your personal data, including:

  • Right to Access: Request access to the personal data we hold about you.
  • Right to Rectification: Correct any inaccurate or incomplete information.
  • Right to Erasure: Request deletion of your data when it is no longer necessary.
  • Right to Restriction: Limit the processing of your data under certain conditions.
  • Right to Object: Object to the processing of your data for direct marketing purposes.
  • Right to Data Portability: Request a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us at info@addafurniture.co.uk.

8. Cookies

Our website uses cookies to enhance your browsing experience, track website usage, and personalise content. You can manage your cookie preferences in your browser settings.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

ADDA Furniture
Annex At Carols Hall, North End Road, Yatton, Bristol, England, BS49 4AR
Email: info@addafurniture.co.uk
Phone: +44 7788 714 628

Thank you for trusting ADDA Furniture with your personal data. We are committed to protecting your privacy and ensuring a secure shopping experience.